ITILCenter

ITIL 4 Specialist: High Velocity IT (HVIT)

21 hours
  • 9 lessons (7 hours of video)
  • Downloadable pdf documents
  • 1 official mock exam
  • Exercises and solutions
  • Official manual in digital format
  • Optional extras:
    • Official manual in hard copy
    • Confirmation of course completion in pdf format
21 hours
  • Pdf course material
  • 1 official mock exams
  • Exercises and solutions
  • Official manual in digital format
  • Optional extras:
    • Official manual in hard copy
    • Confirmation of course completion in pdf format
ITIL 4 Specialist: High Velocity IT (HVIT)

ITIL 4 Specialist: High Velocity IT (HVIT) course is the perfect solution for professionals who want to go on with the new ITIL v4 certification scheme after ITIL 4 Foundation level. It provides a solid grounding in the latest thinking on how to manage technology-enabled services effectively and efficiently.

The ITIL 4 Specialist High Velocity IT module, part of the ITIL 4 Managing Professional stream, is designed to bridge the gap between development and digital delivery. It aims to improve the speed and quality of service delivery and includes a range of innovative methods, such as DevOps and Lean and Agile approaches. It also aims to make it easier for staff to make the right decisions. These ITIL courses are accredited by PeopleCert and include the official certification exam needed to earn a globally recognized certification. The ITIL 4 Specialist: High Velocity IT certification allows candidates to increase salaries and career options and also aids in demonstrating technical knowledge for hiring purposes.

ITIL 4 HVIT training is designed with a focus on real-world scenarios, hands-on activities and quizzes to ensure students advance their conceptual knowledge. The training courses also include practice exams for live practice with questions similar to the official exam.

Our ITIL 4 Specialist: High Velocity courses are available in English, Spanish and French, to let our customers study in the language they feel most comfortable with.

Discover ITIL 4 Specialist: High Velocity IT courses and related ITIL certification offered by ITILCenter powered by iLEARN

Training Options
Self-Paced Learning
  • 9 lessons (7 hours of video)
  • Downloadable pdf documents
  • 1 official mock exam
  • Exercises and solutions
  • Official manual in digital format
  • Optional extras:
    • Official manual in hard copy
    • Confirmation of course completion in pdf format
Virtual Classroom
  • Pdf course material
  • 1 official mock exams
  • Exercises and solutions
  • Official manual in digital format
  • Optional extras
    • Official manual in hard copy
    • Confirmation of course completion in pdf format
Classroom
  • Paper course material
  • 1 official mock exams
  • Exercises and solutions
  • Official manual in digital format
  • Optional extras
    • Official manual in hard copy
    • Confirmation of course completion in pdf format

By attending this course, candidates will:

  • Understand concepts related to the high-velocity nature of the digital enterprise, including its requirements for IT
  • Understand the digital product life cycle from the perspective of the ITIL "operating model".
  • Understand the importance of ITIL guidelines and other fundamental concepts for delivering high-velocity IT
  • Discover how to add value through digital products
  • Individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers, etc.
  • Organizations and IT managers looking to improve the adaptability, speed and efficiency of their IT operations.
  • Individuals who want to acquire the ITIL Managing Professional (MP) designation.

ITIL 4 Specialist: High Velocity IT exams are taken online via PeopleCert remote Proctor. You will receive via email a voucher code valid for 12 months, to be used to book your exam date and time autonomously, following detailed instructions you will receive.

  • Duration of 90 minutes (105 minutes for candidates taking the ITIL HVIT exam in a language other than their native)
  • Closed book
  • 40 multiple choice questions
  • Passing score: 28/40 marks - 70%
  • Exam languages: English, French, Spanish, Chinese, German

You can add a second attempt to your exam voucher by purchasing the extra option PeopleCert Take2.

In order to access ITIL® 4 High Velocity IT course and exam, candidates must:

  • Have obtained ITIL® 4 Foundation certification
  • Have attended the related accredited training course
  • Introduction to the course
  • Lesson 1 – Introduction to HVIT
    • HVIT terminology
    • Transformation desirability/feasibility
    • HVIT objectives
    • HVIT characteristics
    • Service-dominant logic
  • Lesson 2 – The digital product lifecycle in the ITIL operating model
    • The ITIL operating model
    • The digital product lifecycle
    • HVIT and the four dimensions
    • HVIT and the service value system
    • HVIT in the service value chain
  • Lesson 3 – HVIT behaviors, principles, models and concepts
    • Key behavior patterns for HVIT 
    • Purpose, people and progress
    • Models and concepts – purpose
    • Models and concepts – people
    • Models and concepts – progress
  • Lesson 4 – Achieving valuable investments with HVIT
    • Prioritization
    • Minimum viable
    • Ownership
    • A/B testing
    • Portfolio management practice
    • Relationship management practice
  • Lesson 5 – Achieving fast development with HVIT
    • Infrastructure as code
    • Loosely couple IS architecture
    • Retrospectives
    • Blameless post-mortems
    • Continual business analysis
    • CI/CD
    • Continuous testing
    • Kanban
    • Architecture management
    • Business analysis
    • Deployment management
    • Service validation & testing
    • Software development & management
  • Lesson 6 – Achieving resilient operations with HVIT
    • Technical debt
    • Chaos engineering
    • Definition of done
    • Technical debt
    • AIOps
    • ChatOps
    • Site Reliability Engineering (SRE)
    • Availability management
    • Capacity & performance management
    • Monitoring & event management
    • Problem management
    • Service continuity management
    • Infrastructure & platform management
  • Lesson 7 – Achieving co-created value with HVIT
    • Service experience
    • Service design
    • Service desk
  • Lesson 8 – Achieving assured conformance with HVIT
    • DevOps Audit Defense Toolkit
    • DevSecOps
    • Peer review
    • Information security management
    • Risk management
  • Lesson 9 – Summary and review
  • ITIL 4 HVIT enables organizations to use digital technologies to conduct business differently, increasing revenue, increasing prices, reducing costs and risk
  • ITIL 4 HVIT helps practitioners understand the competitive IT environment and provides them with everything their business needs to survive and thrive
  • HVIT draws on elements of Agile, Lean and DevOps to improve the efficiency, reliability and quality of the ITSM pipeline
  • HVIT facilitates the implementation of cultural changes that lead to improvements within the organization. Employees learn to work collaboratively in accordance with HVIT to maximize long-term benefits for the company
  • HVIT helps users focus IT resources on creating business benefits. It increases speed and efficiency while reducing cost and waste
  • HVIT helps practitioners build complex and adaptable systems that consistently deliver high-quality results without sacrificing speed, and vice versa.
  • ITIL 4 HVIT is one of the four ITIL 4 Managing Professional modules. By completing all the modules, candidates will obtain ITIL Managing Professional qualification. This will help to gain recognition and enhance the career.
  • Our ITIL 4 HVIT courses include exercises and mock exams to help students preparing for their exam.
  • Our ITIL courses are fully accredited by PeopleCert on behalf of AXELOS.
  • iLEARN also offers a series of free courses to choose from for each purchase you make.
  • Our ITIL 4 HVIT courses are available in English, French and Spanish.
  • Our ITIL 4 HVIT training course fully-prepares candidates to sit and pass the ITIL 4 Specialist: High Velocity IT exam on the first attempt.
  • We offer a wide range of course delivery options to suit your needs: online self-paced courses, onsite courses, virtual live courses, blended courses, corporate training, live coaching.
Frequently Asked Questions

Yes, ITIL courses available on ITIL Center are provided by iLEARN - Innovative Learning, an Accredited Training Organization (ATO) of PeopleCert. Courses provided by an ATO are officially accredited and created using the official PeopleCert material.

Yes, ITIL 4 certificates should be renewed within three years from the award date.Learn more on how to renew ITIL certificates.

Yes, all ITIL courses on ITILCenter include the official examination in their fee.

ITIL official manuals (PeopleCert official core guidance eBooks) in digital format are bundled with any ITIL exam you will purchase.To access the manual in digital format, you'll just have to register your voucher code on PeopleCert portal. It is also possible to request the hard copy version for an additional fee.

The first and mandatory level of ITIL 4 certification scheme is ITIL 4 Foundation.After achieving the Foundation level you will be able to proceed with any of the ITIL Managing Professional or Strategic Leader module, according to your professional needs.

On the first day of your course you will receive an ITIL voucher code along with the instructions to book the official exam.

For ITIL courses in eLearning modality, you can access the material for 30, 120 or 180 days, according to the package you will purchase.

On the first day of your course you will receive a voucher code valid 12 months from issue date.You will be able to book and take your ITIL exam during this 12-months period.

All ITIL courses and exams include one exam attempt.By the way, during the purchase you can add Take2 option to your exam voucher. Take2 option will provide you with a second exam voucher valid 6 months in case of failure of the first attempt.

ITIL courses are available in English, French, Spanish, Italian, and more languages to come.

All our ITIL courses are available in different modalities: eLearning, virtual classroom and in classroom.

ITIL (IT Infrastructure Library) is an IT Service Management framework, owned by AXELOS, that defines best practices for delivering IT services.

ITILCenter is the portal for ITIL training and certification, powered by iLEARN – Innovative Learning, a PeopleCert Accredited Training Organization (ATO).

Yes, candidates must own an ITIL 4 Foundation certificate.

Yes, all ITIL 4 Specialist: High Velocity IT courses on ITILCenter include the official examination in their fee.

ITIL 4 HVIT official manual (PeopleCert official core guidance eBooks) in digital format is bundled with any ITIL 4 Specialist: High Velocity IT exam you will purchase.To access the manual in digital format, you'll just have to register your voucher code on PeopleCert portal. It is also possibile to request the hard copy version for an additional fee.

Yes, ITIL 4 Specialist: High Velocity IT certificate should be renewed within three years from the award date.Learn more on how to renew ITIL certificates.

ITIL 4 HVIT courses and exams include one exam attempt.By the way, during the purchase you can add Take2 option to your exam voucher. Take2 option will provide you with a second exam voucher valid 6 months in case of failure of the first attempt.

ITIL 4 Specialist: High Velocity IT exam is available in English, French, Spanish, Chinese, German, Japanese.

ITIL 4 HVIT training at the moment is available in English, Spanish and French. 

ITIL 4 HVIT courses include two official sample papers.

ITIL 4 Specialist: High Velocity IT (HVIT) related courses

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ITIL 4 MP Training Bundle

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