Any individual with hands-on and solid experience (at least 5 years leading, managerial, or higher management advisory role in ITSM) in ITIL framework that has completed ITIL 4 certification scheme.
In order to obtain ITIL Master designation, there is no exam to take.
Candidates will have to pass a series of assessment stages, after submitting the application form through PeopleCert website.The assessment steps are: “Proposal” submission (i.e. an idea for business improvement) “Work Package” submission (i.e. information and evidence on the idea’s effectiveness and benefits.
Candidates for the ITIL® Master qualification must submit a real-world project of their choice, spanning across a variety of ITIL areas, elaborate on the knowledge they applied to implement real solutions, and demonstrate the continued effectiveness of the solution and its benefits to the business) “Interview” with an Assessment panel.
Certification will be provided upon the positive assessment of the project and the successful interview.
In order to apply for ITIL 4 Master qualification certificate, candidates must have obtained: ITIL 4 Managing Professional qualification ITIL 4 Strategic Leader qualification