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ITIL Ver 3 vs ver 2
Why the Need for an ITIL Process Framework
What’s the Value of an ITIL Certificate?

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Everest Innovation
John Seah
The IT SERVICE MANAGEMENT (ITSM) OASIS
Turning Ideas into Gold

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ITIL Latest News

ITIL v3 Endorsed by NASA August 22, 2010
US Army Certificate of Networthiness for BSM and Network Performance Monitoring Solution ITIL v3 July 6, 2010
TechTeam Global and Joy Global ITIL outsourced services relationship June 3, 2010
ITIL v3 officially introduced into China May 30, 2010
ITIL and Managed Service Provider MSP swap May 24, 2010
ITIL A Project Managers Perspective May 20, 2010
ITIL V3 Lifecycle Advice on responding to Statement of Service Requirements April 6, 2010

Upgrade your Soft Skill

Learn Effective Negotiation Skills, Innovation & Creativity, Management & Leadership skills, Effective Presentation Skills, DISC Plus Personality Profiling, Customer Service Excellence, Mind Your Business Manners, etc at Everest Innovation.

Turning Ideas into Gold

Innovation & Creativity
* Turning Ideas into Gold : Innovation Consulting Portfolio
* Turning Ideas into Gold: Managers
* Turning Ideas into Gold: Essentials
* Go for GOLD – Winning IQC Awards
* How to Create, Value-Add and Sell your Innovative Ideas
Training and Workshop details

About John Seah

John Seah is an ITIL Expert, an ITIL Service Manager Trainer with Hewlett Packard, and founder of ITIL Center.com
Email: johnseah@itilcenter.com

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