ITIL Ver 3 vs ver 2

The Information Technology Infrastructure Library (ITIL) version 3 was published in June 2007, while the version 2 was published in 2000.

The ITIL methodology was conceived in the 1980s by the head office of the United Kingdom, computers and telecommunications (CCTA).

ITIL divides a task into repeatable processes and the performance of each process is measured with a view to improve efficency and effectiveness.

The ITIL framework is scalable and platform independent.  It is suitable  for businesses of any size, be it a global company with the latest technology or a small company  using older systems.

Version 3 of the ITIL methodology adds service strategy and service life cycles. While ver 2 focused primarily on the processes, v3 revolves around services and has more emphasis on Strategy and Operations Management.

Because ITIL v3 focuses on different areas than v2, the new information can be of great benefit to the company.

Why the Need for an ITIL Process Framework

There are a number of IT process frameworks such as CMMI, COBIT, ISO 20000 and ITIL. Compared to the others, ITIL focuses on IT operation.

IT organizations use process frameworks for different reasons, such as:

• justifying investments and other key decisions
• providing credibility to their practices and
• supporting process-improvement initiatives.

The tool helps integrate the frameworks into a process blueprint for the IT organization.

The process frameworks are intended to be best-practice guidelines, not one-size-fits-all solutions. The frameworks must be adapted to the organizational goals and needs.

(source credit: http://www.baselinemag.com/c/a/IT-Management/The-Alphabet-Soup-of-Process-Frameworks-680767/)

What’s the Value of an ITIL Certificate?

Pass4sure, the world’s biggest IT certification materials provider, released the result of the recent survey of Top 15 Tech Certifications for 2009.

This survey is based on the profitability of the certifications, the relevance in today’s market, and from the popularity of the certifications discussed by most of the Pass4sure loyal customers. The result also contains salary information for each of these certifications

ITIL certificates took 3 and 7 positions in the top 15 tech certifications for 2009:

3. ITIL v2 – Foundations, with an annual average salary of $95,415.
7. ITIL v3 – ITIL Master, with an annual average salary of $86,600.

“With the economic climate these days, tech certifications are needed more than ever,” said Neil Sterling, President and Founder of Pass4sure. “The profitability of the certifications has never been so high.”

Many insiders believe it is a very credible list. Bowen Wood, Pass4sure’s Director of Software Development Centre told us the reason, “We chose more than 10,000 IT professionals from our customers for interviews. This survey result will be useful as guidance for certification candidates.”

(source credit: http://www.1888pressrelease.com/pass4sure-issues-top-15-tech-certifications-for-2009-pr-152847.html)